At TOSN.eu, we strive to ensure that ordered products reach you as soon as possible. Therefore, all orders placed by 2:00 PM are processed and dispatched on the same or the next working day. If the product is out of stock, we will inform you via email about this and the estimated waiting time.


Who delivers your packages?
All orders from the TOSN.eu online store are delivered by our contractual partner, DPD and will be delivered it to your doorstep. In 99% of cases, the shipment arrives the next working day after dispatch, while the official delivery time committed by our contractual partner is 3 days. After dispatch, you will receive a notification at your email address confirming that the package has been sent.

When can I expect delivery?
In 99% of cases, the shipment arrives the next working day after dispatch, while the official delivery time committed by our contractual partner is 3 days. After dispatch, you will receive a notification at your email address confirming that the package has been sent. 

If you are not home at the time of delivery, the postman will leave a notice so you can pick up the package at PICKUP POINT.

What is the shipping cost?
Shipping costs are €3.99 or free for purchases over €50. When choosing "Cash on delivery" as the payment method, DPD charges an additional commission of €1.5 for remittance. The commission is payable regardless of the purchase amount, as it is charged by DPD.

How can I pay for my order?
 We use Rapid SSL protection on the website, which means your personal data is secure. SSL certificates are digital certificates used in electronic commerce to ensure a high level of security in communication. This means that the transmitted data is protected and encrypted.

At TOSN.eu, we currently offer the following payment options:
 ▷ cash on delivery,
 ▷ credit cards (Maestro, MasterCard, Visa, AmEx,...),
 ▷ PayPal.